Privacy Policy

We are committed to protecting the privacy of our users in accordance with the Privacy Code (art. 13 Legislative Decree no. 196/03 and guidelines published in the Official Gazette).

According to the indicated regulations, this processing is based on the principles of fairness, lawfulness, transparency, and the protection of your privacy and rights.

1. EXTENDED INFORMATION ON COOKIE USE

What are Cookies:

Cookies are small text files used to improve the navigation of websites. Cookies allow the browser to store browsing preferences, such as language, display options, etc.

Cookies are saved on the device used to facilitate content consumption and are only readable by the site that generated them. No personal data of users is acquired by the site during simple web page navigation. Cookies are not used to transmit personal information.

The Sanctuary Porto Cervo website uses the following cookies:

Technical Cookies

These cookies are essential to allow you to navigate the site and use its features. Technical cookies necessary for the operation and navigability of the site are used, as well as cookies related to saving preferences to optimize usage (e.g., language preferences). Without cookies, some features may not be accessible or may not work correctly.

Performance Cookies (third parties)

This site uses the Google Analytics service, provided by Google Inc., to collect statistical information on site usage with the clear intent of improving performance and usability. All information collected by these cookies is aggregated anonymously and is used only to improve site functionality. For more information on Google Inc.'s privacy, you can visit: http://www.google.it/policies/privacy/

Profiling Cookies (third parties)

Some cookies may also be used to display special offers consistent with the preferences expressed during navigation to improve the user's experience and purchasing conditions.

The site uses profiling cookies connected with the "remarketing" function of Google Adwords, allowing the publication of personalized Google content ads based on the pages visited by users on the site. Third-party providers, including Google, use cookies to display ads based on users' previous visits to your website.

Information obtained can only identify the browser, and the user cannot be identified in any way. For more information on the remarketing tool, visit: https://support.google.com/adwordspolicy/answer/143465?hl=it&ref_topic=3123080&rd=1

Social Network Cookies (third parties)

The site integrates major Social Networks through scripts made available by them. These scripts may use cookies to facilitate content sharing on social networks or interaction with other subscribers.

These types of cookies are managed by different companies affiliated with individual Social Networks, each of which is responsible for its own cookies. You can learn more about their privacy policies through the following links:

Consent Manifestation

To give consent to data processing and the use of all cookies, simply exit this information by closing the respective page, continue browsing the site, or click on any of its elements. To deny consent or configure cookie management differently, follow the instructions in the following section.

Configuring Cookie Management in the Browser

Main browsers allow you to change settings for cookie management. You can decide to allow website storage, completely deny cookie storage, or decide which cookies to accept each time. Settings vary depending on the browser used for navigation. Here are links to informative pages for the most common browsers:

For further information on the use of third-party cookies and additional instructions on cookie management in the browser, visit the following address: http://youronlinechoices.eu.

If you decide to set your browser to reject cookies from this site, please note that some features may not be available, and access to certain sections may be limited.

2. COMMERCIAL MAILING SERVICE INFORMATION

The owner of the website https://www.thesanctuaryecoretreat.com may process some of your personal data (such as email address, etc.) to inform you about updates to the site and activated promotions. Users can, of course, unsubscribe from these newsletter services at any time by simply clicking on the appropriate link in each communication sent.

3. TYPES OF PROCESSED DATA

The data provided by you through the methods provided by the website, such as the contact form, newsletter, reservation engine, official email indicated on the website, will be processed to fulfill tourist reservation services and requests for information or availability on the site: https://www.thesanctuaryecoretreat.com.

Except as specified for navigation data, users are free to provide the personal data requested from time to time, but failure to provide them may make it impossible to provide the requested services.

4. DATA PROCESSING METHODS

Content and services are provided only to those who authorize the processing of their personal data. Data processing is carried out using automated tools, including third-party tools, as well as manual methods, with suitable measures to ensure maximum security and confidentiality. The rights to use the collected data are not transferred to third parties, nor are they disclosed or transferred abroad.

Processing may be carried out by computer or paper-based methods. Specific security measures are observed to prevent unlawful or incorrect use and unauthorized access to data. However, we inform you that internet communications via email may pass through different countries before being delivered to recipients. The Sanctuary Porto Cervo cannot assume responsibility for any unauthorized access or loss of personal information beyond its control.

5. DATA USAGE

Data will be communicated exclusively to subjects necessary for the fulfillment of the reservation contract or requests made by you. No other data dissemination will occur outside of this scope.

6. DATA CONTROLLER AND DATA PROCESSOR

Koast Srl

7. RIGHTS OF THE DATA SUBJECT

At any time, you can exercise your rights with respect to the data controller, under art. 7 of Legislative Decree no. 196/2003, which is fully reproduced at the bottom of the page for your convenience.

8. DATA PROTECTION ON OTHER WEBSITES LINKED TO THE SITE

MyGuestCare

The site uses a reservation system essential for checking availability and allowing autonomous estimation of services of interest. The reservation system is accessed through the domain https://resdiary.com. This domain is connected to the Google Analytics account of the site https://www.thesanctuaryecoretreat.com and uses the same cookies already approved by the user for site navigation.

LEGISLATIVE DECREE NO. 196/2003

Article 7 – Right of access to personal data and other rights

The data subject has the right to obtain confirmation of the existence or not of personal data concerning them, even if not yet recorded, and their communication in an intelligible form.
The data subject has the right to obtain the indication:
1. of the origin of personal data;
2. of the purposes and methods of processing;
3. of the logic applied in case of processing carried out with the aid of electronic instruments;
4. of the identification details of the data controller, data processors, and the designated representative under article 5, paragraph 2;
5. of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it as a designated representative in the territory of the State, data processors, or persons in charge.
The data subject has the right to obtain:
1. the updating, rectification, or, when interested, integration of the data;
2. the cancellation, transformation into anonymous form, or blocking of data processed in violation of the law, including data whose retention is unnecessary for the purposes for which the data was collected or subsequently processed;
3. certification that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data has been communicated or disseminated, except in the case where this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right.
The data subject has the right to oppose, in whole or in part:
1. for legitimate reasons, to the processing of personal data concerning them, even if pertinent to the purpose of the collection;
2. to the processing of personal data concerning them for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

RIGHTS OF THE INTERESTED PARTIES

Individuals to whom personal data refers have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy, or request its integration or updating, or correction, pursuant to Art. 7 of Legislative Decree no. 196/2003. In accordance with the same article, they have the right to request cancellation, transformation into anonymous form, or blocking of data processed in violation of the law, as well as to oppose, in any case, for legitimate reasons, their processing by writing to Koast Srl.

The Sanctuary Porto Cervo reserves the right to change or amend this privacy policy at any time, especially in light of the entry into force of new sector regulations. In this case, the changes will take effect 15 days after the date of publication on the site.